Where to Get Help
[Last updated: Tuesday, March 24, 2020, 4:00pm CDT]
- Students
Students Get Help:
techsupport.unt.eduContact UIT Helpdesk for assistance:
- Web: https://it.unt.edu/helpdesk
- Phone: 940-565-2324
- Email: helpdesk@unt.edu
- Hours:
- Sunday: 12 p.m. – 10 p.m.
- Monday - Thursday: 8 a.m. – 10 p.m.
- Friday: 8 a.m. – 8 p.m.
- Saturday: 9 a.m. – 5 p.m.
- Faculty
Faculty Get Help:
techsupport.unt.eduCanvas Help
Please contact the DSI CLEAR team in the Division of Digital Strategy and Innovation for assistance:
- Chat: Chat @ DSI CLEAR
- Email: clearhelp@unt.edu
- Hours:
- Monday - Friday: 8:00 a.m. – 5:00 p.m.
- Saturday: 9:00 a.m. – 5:00 p.m.
- Sunday: 12:00 p.m. – 4:00 p.m.
Zoom Help
Please contact the DSI Tech team in the Division of Digital Strategy and Innovation for assistance at:
- Phone: 940-565-2691
- Email: classroomsupport@unt.edu
- Hours for live phone support:
- Monday-Friday: 7:00 a.m. – 11:00 p.m.
- Saturday: 10:00 a.m. – 6:00 p.m.
- Sunday: 10:00 a.m. – 6:00 p.m.